ORDERS AND SHIPPING
We’re sure you’ll find at least a few great products you’d like to call your own. When this happens, you will probably be ready to start looking into how you can order your products and get them sent to you as soon as possible. This page goes over information about how to order products online on the TidyLiving.com site, how they will be shipped, and some useful information about free shipping and any cases where shipping information may not apply to you or may be different for you.
FREE SHIPPING INFORMATION
Do we offer free shipping? The answer is yes! Though not all products include free shipping, the ones that do will be designated as being eligible for this. In general, US orders under $20 USD include $5 USD shipping, while orders over or equal to $20 USD offer free shipping. Canada orders under $20 CAD include a $5 CAD shipping, while orders over or equal to $20 CAD offer free shipping. Some products are excluded from this and have different shipping charges.
You will be able to see whatever costs are associated with shipping before you finish checking out. Remember that the shipping costs shown on your order are for ground shipping and not international shipping.
It is important to note that shipments to Canada are charged. GST/HST
Orders in bulk, use of gift cards, and various fees, charges or taxes are instances where promotional shipping is not relevant.
Shipping is currently unavailable to Hawaii, Alaska, US Protectorates, APO/FPO, PO Box & Canadian Territories.
STEPS INVOLVED IN ORDERING HKYSOX PRODUCTS ONLINE
There are only a few short, straightforward phases involved with making online purchases, and carrying them out is an uncomplicated process that you can quickly move through. Here are the main steps:
- 1. Shop
This step is easy. Simply find the organization items you want to buy, put them into your shopping bag and give them a once-over to make sure you haven’t missed anything.
- 2. Account Setup
If you have not already set up an account, you can do that before you order. You can also just order in guest mode instead of signing up for an account. Creating an account is simple and can be a smart choice because it can allow you to delay making a purchase for 30 days and still keep the products you selected in your shopping bag. Whenever you’re ready to make a purchase, you can sign back on and continue where you left off. Other benefits of creating an account include an overview of past orders and the ability to make orders faster.
- 3. Enter Address and Payment Information
As a key part of completing your order, you will need to designate a billing address as well as a shipping address. You will also need to enter information and details of your payment method..
- 4. Order Evaluation and Finalizing
After making sure your order information is all correct and completing the payment, we’ll send you an email with an order verification.
HOW WE SHIP YOUR PURCHASES
We typically process orders within 1-2 Business Days to leave our Ontario Canada warehouse with our selected couriers. Because packages we send to you will be shipped using UPS and USPS, we can’t foresee any holdups that may occur or additional fees. Also, any mistakes that customers make while entering their information are not our responsibility. Packages may be sent back to our company if delivery attempts are unsuccessful. The buyer will need to cover any further costs for re-shipments.
Canada Post, UPS Ground and UPS SurePost (in partnership with USPS) are trusted services for fast, and reliable package delivery, though some far-removed areas might not be eligible for deliveries. It is recommended that someone be present to sign for parcels between the hours of 9 a.m. to 5 p.m. during the workweek. Remember that you can track the progress of your deliveries with a tracking number.
There are a few other shipping related exceptions that it is important for you to have an understanding of. These include the following: You may have to pay more or have other guidelines apply for your shipments if you don’t live in a U.S. territory or contiguous U.S. state or Canadian Provinces. Also, weekends (Saturdays and Sundays) are usually excluded from delivery days. There may also be some differences in shipping information for overly large products. Lastly, military APOs and Post Office boxes are locations that packages from us can’t be delivered to.